Terms and Conditions

General Terms and Conditions

1. Scope/Conclusion of contract
MOKA EFTI is a trademark owned by S.A.C.C.A. with head office in Via A. Maspoli 4, 6850 Mendrisio. The "www.mokaefti.ch" website is the official e-commerce site of S.A.C.C.A. Società Anonima Caffè Coloniali e Affini, hereinafter referred to as S.A.C.C.A. For any commercial relationship between S.A.C.C.A. and the Customer, the following General Termds and Conditions exclusively apply. A contract with S.A.C.C.A. is entered into when the Customer sends an e-commerce order. Changes to the Terms and Conditions are not recognised without the written approval of S.A.C.C.A.


2. Ownership
The goods remain the property of S.A.C.C.A. until full payment of the same by the Customer.


3. Offer
All products listed in the shop will be supplied directly by the manufacturer. The supply will be by post or courier. In case of temporary shortage of an item, the Customer will be notified. The delivery terms indicated are to be understood as indicative. Under no circumstances will compensation be paid for an overrun of the normal time limits.


4. Prices
All prices are in Swiss Francs and apply to the Swiss market. The prices quoted by us are exclusive of value added tax (VAT). As a supplement to the prices indicated, a fee of CHF 8.00 is calculated for each shipment within Switzerland for shipments under CHF 100.


5. Delivery
In Switzerland, the ordered goods are usually delivered within 7 days.


6. Methods of payment/b>
Payment must be made by credit card (VISA, Mastercard), Postfinance or by bank transfer.


7. Right of withdrawal
We grant a right of withdrawal on purchased products. Withdrawal must be notified in writing (letter or e-mail) within 7 days of receipt of the goods in question. The dispatch date of the withdrawal will be decisive for the confirmation of the withdrawal. Withdrawals are to be addressed/sent to: S.A.C.C.A. Via A. Maspoli 4, 6850 Mendrisio, or to: info@mokaefti.ch. In case of withdrawal, the goods must be returned in their original packaging. The costs for the return of goods are borne by the Customer, the purchase price will be refunded immediately after the arrival of the goods. We reserve the right to make deductions from the purchase price for any damage or use of the returned goods.


8. Liability/Warranty
S.A.C.C.A. is liable for material damages and warranties according to the law.


9. Obligations/Jurisdiction
These Terms and Conditions are governed by and will be interpreted in accordance with Swiss law. The place of jurisdiction for disputes of any kind is the head office of the company, i.e. Mendrisio.


10. Release clause
Everything that is not contained or described in these General Terms and Conditions is subject to Swiss law.
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